What's new in Smart Tutor for SAMSUNG Mobile 1.5 (build 397)
From version 1.5 (build 302):
• Overall stability of functions improved.
About Smart Tutor for SAMSUNG Mobile 1.5 (build 397)
Description
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Data transfer, backup and restore
• New features advice
• Software update check
• Account settings (Samsung/Google™/email/etc.)
How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
* From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
(this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.
Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
Version:1.5 (build 397)
Uploaded:October 2, 2024 at 6:40AM UTC
File size:16.07 MB
Downloads:54
Version:1.5 (build 396)
Uploaded:July 22, 2024 at 11:58PM UTC
File size:16.08 MB
Downloads:97
Version:1.5 (build 382)
Uploaded:June 4, 2024 at 6:46AM UTC
File size:16.77 MB
Downloads:180
Version:1.5 (build 391)
Uploaded:April 29, 2024 at 6:02AM UTC
File size:16.77 MB
Downloads:2
Version:1.5 (build 379)
Uploaded:September 16, 2023 at 1:23AM UTC
File size:16.77 MB
Downloads:82
Version:1.5 (build 377)
Uploaded:August 9, 2023 at 4:56AM UTC
File size:16.77 MB
Downloads:61
Version:1.5 (build 374)
Uploaded:June 24, 2023 at 1:36AM UTC
File size:15.17 MB
Downloads:107
Version:1.5 (build 370)
Uploaded:April 26, 2023 at 12:39AM UTC
File size:14.58 MB
Downloads:63
Version:1.5 (build 368)
Uploaded:April 14, 2023 at 5:45AM UTC
File size:14.72 MB
Downloads:50
Version:1.5 (build 363)
Uploaded:February 21, 2023 at 12:11AM UTC
File size:14.71 MB
Downloads:104